Emergency
Non-Emergency

Alarm Information

The City of Chandler partners with PM AM Corporation in the management of our Alarm Permit and False Alarm Management Programs. Their innovative technology allows citizens and businesses the opportunity to manage all aspects of their Alarm accounts online. This includes registering, renewing, updating, appeals, and making payments on a web-based platform.

The URL to manage this is http://www.famspermit.com/Chandler.

Representatives are ready to assist you at 1-855-302-4533 or you may email fams_customersupport@pmam.com The address to mail payments has changed to: City of Chandler False Alarm Reduction Program P.O. Box 142435 Irving, TX 75014.

As a reminder, pursuant to City of Chandler Code, Chapter 24 – Alarm System Regulations, all alarm users must obtain an alarm permit from the City of Chandler. To obtain a permit, please use the contact information above to register and submit the $10.00 fee to the City of Chandler False Alarm Reduction Program. Alarm users over the age of sixty-five (65) may receive a fee waiver. Permits must be renewed annually.

Fees

NEW REGISTRATION AND RENEWALS ASSESSMENTS
Residential or Business Alarm Permit $10.00 Annual fee
Fees not paid within 30 days $25.00 Reinstatement fee
FALSE ALARM ASSESSMENTS
Permitted system
1st No charge
2nd No charge
3rd and each subsequent $85.00
Non-permitted system
1st No charge
2nd and each subsequent $85.00